I called them to get sub dom culture payoff statement and payment history, and after being placed on hold for over an hour they told me it would be sent.
So worse interest rates for me but good news for my new bank.
I'm a new customer.
Representatives in the Dominican Republic should be trained to handle Tier 1 and Tier 2 calls.
Citizens Bank has provided me with the experience of living in true poverty.
Stay far away.
I get that may be so, but they could and did see that it was such a small amount and they could of waived all of these charges.
Thank you Citizens - a day late and dollar short is truly 'customer service'; NOT.